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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeffrey Brier

June 4, 2025

5  out of  5
rating by Jeffrey Brier
"Jason and his team always listened to hear what my needs were, and then worked to find the best solution"
We responded:
"Thank you for your review, Jeffrey! I'm happy to know that Jason and the team were attentive to your needs and found the best solutions for you. We appreciate your trust in us and are here whenever you need assistance. Let us know if there's anything else we can do for you!"
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Rama Reddy

May 20, 2025

5  out of  5
rating by Rama Reddy
"Personal professional care is what you get and best possible rates. Recmmend state farm scotch plains"
We responded:
"Thank you, Rama, for your wonderful feedback! I'm happy to know you received personal and professional care, along with the best possible rates. Your recommendation of our Scotch Plains office is greatly appreciated. If you have any further questions or need assistance, feel free to reach out."
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Donald Gross

May 19, 2025

5  out of  5
rating by Donald Gross
"Extremely responsive agent and support team. Professional, excellent communication skills, willingness to educate about policy tradeoffs, State Farm offers a suite of very competitive insurance products and pricing, deep industry knowledge."
We responded:
"Thank you, Donald, for sharing your experience! I’m glad to know that our team’s responsiveness and communication made a positive impact. We strive to provide clear information about policy options and offer competitive insurance services. If you have any questions or need anything else, feel free to reach out anytime!"
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Raymond Kelly

May 9, 2025

5  out of  5
rating by Raymond Kelly
"If I could give Nancy six stars, I would need Google to invent a sixth one just for her. Let me take a moment—a long and utterly deserved moment—to sing the highest praises of this extraordinary woman, who, in the ever-confounding world of insurance policies, emerged like a lighthouse cutting through the dense fog of jargon, paperwork, and hold music. From the very first moment our paths crossed—digitally speaking—Nancy exuded the sort of calm, competent energy that makes you feel like everything is going to be okay, even when your brain is spiraling through deductibles, premiums, riders, and exclusions like it’s a game of bureaucratic Twister. It all began with a simple question—one I thought would result in a headache and possibly the slow erosion of my will to live. Instead, I was met with Nancy’s voice, warm and clear as a spring morning, telling me she was here to help. And help, she did. Nancy didn’t just assist me—no, no, that would be far too tame a term. She orchestrated a complete unraveling of the tangled mess my previous policy had become, like a virtuoso conductor leading a symphony of sanity, patience, and insurance literacy. She explained things not once, not twice, but however many times I needed to hear them until I could nod along confidently, understanding every clause and condition like I’d been working at State Farm myself for the past 30 years. She was patient but never patronizing. In fact, she had that rare gift of translating complex information into plain English without making you feel like a child asking what taxes are. She answered every one of my million questions with grace, detail, and even a few well-placed jokes that reminded me that, yes, insurance can have a sense of humor—at least when Nancy’s involved. And let me tell you, the speed! I’ve waited longer for coffee than it took Nancy to find the right documents, email me a revised plan, break down coverage options, and walk me through the fine print. She navigated systems, flagged inconsistencies, and ensured every “i” was dotted, every “t” crossed, and every loophole closed tighter than the lid on a jar of pickles your grandmother sealed in 1974. Perhaps what impressed me most was Nancy’s genuine care. She didn’t just want me to have a policy—she wanted me to have the right policy. She asked about my circumstances, remembered details from previous conversations, and followed up with the kind of personalized attention you thought went extinct somewhere around the time rotary phones did. In short: Nancy is a national treasure, the Florence Nightingale of insurance, the Sherlock Holmes of policy problems, and possibly the best thing to happen to my adult responsibilities since automatic bill pay. Do yourself a favor—if you’re navigating the labyrinth that is insurance, bring Nancy along as your guide. You’ll emerge not only protected but also oddly uplifted by the experience. Thank you, Nancy. The world is better—and far more covered—because of you."
We responded:
"Thank you for taking the time to write such a beautifully thoughtful and heartfelt review, Raymond. I’m so glad we could be a steady hand in the often overwhelming world of insurance. It's a privilege to help untangle the jargon and bring clarity to something that often feels anything but clear. Your trust, patience, and kindness made the process a true partnership—and your humor and honesty made it a joy.We don’t take for granted how personal this experience was for you, and it means the world to know I could make it a little easier (and maybe even a little enjoyable!). Your words are a reminder of why I love doing what I do. Thank you again - Nancy & Jason."
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Corey Behan

May 7, 2025

5  out of  5
rating by Corey Behan
"Jason has exceptional customer service. Jason was extremely patient and informative with all of the questions I had regarding my insurance policy and more. He took his time to explain everything step by step and made sure I understood it all. I highly reccomend using Jason and I will absolutely be referring my family and friends to him."
We responded:
"Thank you, Corey, for your wonderful feedback! I'm glad to hear that you found the service informative and patient. It's great to know that the explanations provided were clear and helpful. Your recommendation means a lot, and I'm here to assist with any future insurance needs you or your family and friends may have."
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Tracy Gasiewicz

May 5, 2025

5  out of  5
rating by Tracy Gasiewicz
"Every time I call State Farm with an issue or a question Nancy Boutros solves my problem and she’s always friendly and professional, she makes my life easier!"
We responded:
"Thank you, Tracy, for sharing your experience! I'm happy to hear that Nancy has been able to assist you with such professionalism and friendliness. It's wonderful to know she makes things easier for you!"
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sheila houston

March 20, 2025

5  out of  5
rating by sheila houston
"Zachary was very professional, pleasant, efficient and patient. Great person and personality. We need more of Zachary in the world"
We responded:
"Thank you, Sheila, for your wonderful feedback! I'm happy to hear that Zachary made such a positive impression with his professionalism and pleasant demeanor. We truly appreciate having him on our team. If you ever need assistance or have questions, feel free to reach out to our office anytime!"
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Catarina

March 13, 2025

5  out of  5
rating by Catarina
"I had such a great experience setting up my own car insurance thanks to Jason! He was super helpful in explaining everything and making sure I got the right coverage for my situation. He made the whole process easy and stress-free, and I really appreciate how patient and knowledgeable he was!"
We responded:
"Thank you, Catarina, for your wonderful feedback! I'm happy to know that setting up your insurance was a smooth and stress-free experience. It's great to hear that the explanations and coverage options were clear and helpful. If you have any more questions or need further assistance, feel free to reach out anytime."
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Shani Ankri

January 22, 2025

5  out of  5
rating by Shani Ankri
"I would like to express my appreciation for the professional, courteous, and exceptional service I received from Nancy, the wonderful representative at Jason Bartllet State Farm Ins. Agency. The price I was offered was also great, and I wholeheartedly recommend reaching out to the agency — especially to Nancy for her outstanding support Shani."
We responded:
"Thank you, Shani, for your wonderful feedback! I'm delighted to know that Nancy provided you with such professional and courteous service. It's fantastic to hear that the pricing met your expectations as well. We truly appreciate your recommendation and are here to assist with any further insurance needs you may have. Don't hesitate to reach out!"
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John Cerrato

January 8, 2025

5  out of  5
rating by John Cerrato
"My old insurance policy through another insurance company went up substantially after being with them for 5 years! No discounts or loyalty from this company at all. I am a veteran and filled out a form on line to see if I can get cheaper rates through other reputable insurance companies, not to long after I filled out the form, I received a call from Zach from State Farm in Scotch Plains NJ. Immediately I was drawn to his professionalism, knowledge and caring to my needs especially financially. He told me information of how I can save money being a NJ resident. My monthly payment decreased more than half of what I was previously paying. This also included rental insurance. I could not believe what I was hearing. He walked us through the process along with contacting our previous auto insurance provider. He even called my insurance provider while I was on the phone to make sure if I had any additional money owed to me. Zach at State Farm is truly an asset to the State Farm agency and local office. I highly, highly recommend Zach and State Farm to others who are seeking quality service, multiple auto policies and life insurance options that are so reasonable and affordable. You are truly treated with compassion!!!"
We responded:
"Thank you, John, for sharing your experience! I'm happy to know that Zach was able to assist you with such professionalism and care. It's wonderful that he could help you save significantly on your insurance while providing valuable guidance. Your recommendation means a lot to us, and we're grateful to have Zach as part of our team. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
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Brian Babetski

October 30, 2024

5  out of  5
rating by Brian Babetski
"Great service and professionalism"
We responded:
"Brian, thank you for your kind words! I'm glad you appreciated our service and professionalism. We strive to provide the best experience for our customers. If you ever need assistance in the future, don't hesitate to reach out. - Jason Bartlett - State Farm Insurance Agent, Scotch Plains, NJ"
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Marc Lerro

October 24, 2024

5  out of  5
rating by Marc Lerro
"Very helpful!!"
We responded:
"Marc, thank you for your kind words! I'm happy you found our service helpful. If you need anything else, feel free to reach out. - Jason Bartlett - State Farm Insurance Agent, Scotch Plains, NJ"
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Pat Wenk

October 17, 2024

5  out of  5
rating by Pat Wenk
"Great agent to deal with! Both Zach and Jason were honest, helpful and prompt with return phone calls. Great firm to work with!!"
We responded:
"Pat, thank you for your wonderful review! I'm glad to hear that both Zach and our team could provide you with honest and prompt service. We strive to make every interaction helpful and efficient. If you ever need anything in the future, don't hesitate to reach out. - Jason Bartlett - State Farm Insurance Agent, Scotch Plains, NJ"
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kyle gregorio

September 17, 2024

5  out of  5
rating by kyle gregorio
"Great and timely experience"
We responded:
"Kyle, thank you for your review! I'm happy you had a great and timely experience with our office. If you need any further assistance, we're here to help. - Jason Bartlett - State Farm Insurance Agent, Scotch Plains, NJ"
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Rinkal Patel

August 29, 2024

5  out of  5
rating by Rinkal Patel
"Zach is super easy to work with and knows his stuff!! He can get you the coverage that meets your needs. Highly recommend."
We responded:
"Rinkal, thank you for your wonderful review. I'm glad to hear that Zach was able to provide you with the coverage that meets your needs. We appreciate your recommendation and look forward to assisting you with any future insurance needs. - Jason Bartlett - State Farm Insurance Agent, Scotch Plains, NJ"
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Gary Rice

July 5, 2024

5  out of  5
rating by Gary Rice
"Jason and his office always treated me well for a number of years: Helpful advice dealing with repairs after a [covered] accident, for example. The last couple of years, after a daughter and then I moved out of state, he assisted in transferring policies to new agencies when there was really nothing in it for him. Well done."
We responded:
"Thank you, Gary, for sharing your positive experience with our office! It was a pleasure to assist you with transferring policies when you and your daughter moved out of state. We appreciate your kind words and are always here to help with any insurance needs you may have in the future! - Jason Bartlett - State Farm Insurance Agent, Scotch Plains, NJ"
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Mario Prata

June 14, 2024

5  out of  5
rating by Mario Prata
"Great experience, true professional. Thank you very much!"
We responded:
"Thank you very much, Mario! I'm pleased you had a great experience with us! Your satisfaction is our priority, and we're grateful for your positive feedback. Feel free to reach out for any future insurance needs. - Jason Bartlett - State Farm Insurance Agent, Scotch Plains, NJ"
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Robert Flood

June 12, 2024

5  out of  5
rating by Robert Flood
"Zachary Thomas helped us a great deal. Professional, friendly, and he had so much patience. He made us comfortable in our decisions to join State Farm. We made the right choice... thanks, Zachary Thomas.."
We responded:
"Robert, I'm thrilled to hear that Zachary provided you with professional, friendly, and patient service, making you comfortable with your decision to join State Farm. Your satisfaction is our priority, and we're grateful for your positive feedback. Please feel free to reach out for any future insurance needs or questions. - Jason Bartlett - State Farm Insurance Agent, Scotch Plains, NJ"
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Tiffany Mai

April 4, 2024

5  out of  5
rating by Tiffany Mai
"This agent is the best. I would recommend this agent and Statefarm to everyone. I saved a lot of money switching to Statefarm."
We responded:
"Thank you for the glowing review, Tiffany! I am delighted to hear that you had a positive experience with our office and State Farm. We are thrilled that we could help you save money while providing excellent service. We look forward to assisting you with all your insurance needs in the future! Jason Bartlett - State Farm Insurance Agent, Scotch Plains, NJ"
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April Haines

March 4, 2024

5  out of  5
rating by April Haines
"Bartlett has the skillset that makes you feel like you're his only client. Highly recommend."
We responded:
"It's fantastic to hear about your positive experience with Bartlett! And thank you for trusting us with your insurance needs."
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Tomasz Bakowski

February 13, 2024

5  out of  5
rating by Tomasz Bakowski
"Nancy was extremely helpful and made herself easily available. Highly recommended!"
We responded:
"Tomasz, thank you! We appreciate you taking the time to leave a shout out for Nancy. Please don't hesitate to reach out if you need anything."
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Kiera Amos

January 30, 2024

5  out of  5
rating by Kiera Amos
"Highly recommended! Zach helped me saved me so much and even increase my coverages! Plus, he made the process so easy and painless!"
We responded:
"Thank you for your review, Kiera! We're thrilled to hear that Zach made the process easy and painless. If you have any more questions or need further assistance, feel free to reach out. We appreciate your positive feedback and thank you for choosing us!"
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Isabel Canahui

January 25, 2024

5  out of  5
rating by Isabel Canahui
"Muy amable buena atención al cliente"
We responded:
"Gracias por la reseña, Isabel. Apreciamos tu apoyo."
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Bryant Bustamante

January 9, 2024

5  out of  5
rating by Bryant Bustamante
"Met and worked with Jason through a mutual customer, very professional and expeditious...will definitely recommend him to my clients for their insurance needs!"
We responded:
"Bryant, thank you! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us."
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Evans Ramirez

January 9, 2024

5  out of  5
rating by Evans Ramirez
"Lleno todas mis espectativas"
We responded:
"Gracias por las cinco estrellas, Evans!"